| CRM & Contacts | Basic CRM, contact management, unlimited contacts | Full CRM with custom fields and segmentation support | Advanced CRM, automations, priority setup |
| Pipelines & Opportunities | 1 sales pipeline included, unlimited created by client | 3 pipelines designed + automations (per year) | Unlimited pipelines, accountability meetings, custom workflows |
| Conversations Inbox | Unified inbox for email and social media | Unified inbox for email and social media | Unified inbox for email and social media |
| Email Marketing | 20,000 emails / month + system templates | 100,000 emails / month | 200,000 emails / month, advanced campaigns & automation |
| SMS Marketing | Paid add-on | Paid add-on | Paid add-on |
| Forms & Surveys | Basic forms | Forms, surveys, conditional logic | Advanced & multi-step forms |
| Funnels & Landing Pages | Access with community support | Unlimited | Unlimited |
| Website Builder | Access with community support | Website design & UX support | Full service 4-page site, payments & forms |
| Calendars & Bookings | Access with community support | Basic setup, non-payment | Paid & non-paid workflow setup |
| Automation Workflows | Ad-hoc templates + help centre | Unlimited workflows | Unlimited workflows with expert setup |
| Tasks & Team Tools | Basic task list | Task manager + reporting | Team management & pipeline coaching |
| Social Planner | Unlimited self-serve | Unlimited with guided setup | Unlimited accounts + ongoing support |
| Memberships & Courses | Not included | Access only, no support | Access + 2 hours setup support |
| Reporting & Analytics | Basic dashboards | Marketing & sales reports | Tailored analytics & reporting |
| Payments & Invoicing | Stripe / PayPal links | Subscriptions & order forms | Billing automation & failed payment flows |
| User Accounts | 10 users + 1 admin | 20 users + 2 admins | Unlimited users + 3 admins |
| AI Tools | Not included | Included via monthly support | Included via monthly support |
| Support Level | Replies within 7 business days | Replies within 5 business days | Replies within 3 business days + onboarding call |
| Training Resources | Basic tutorials | Free HubDub Help Centre | Help Centre + done-with-you onboarding |
| Onboarding | Self-serve | Guided onboarding through the HubDub Help Centre | Done-with-you onboarding + HubDub Help Centre |